bet 1111's Privacy Policy

Introduction and Scope

bet 1111 is an online gaming and sports betting platform that provides services in Bengali for users in Bangladesh. We place the highest priority on protecting the personal information of our users. This privacy policy explains how bet 1111 collects your personal information, what it is used for, and how it is kept secure.

This policy applies equally to the bet 1111 website, mobile application, and all related digital services. By opening an account or starting to use our services, you agree to the terms set out in this policy. This policy should be read alongside our Terms and Conditions, as both documents together form the basis of your relationship with bet 1111.

bet 1111 provides services only to users aged 21 or above. Minors are strictly prohibited from opening an account or using the services.

Types of Information Collected

bet 1111 may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Email address and mobile number
• Home address

2.2 Financial Information

• bKash, Nagad, Rocket account numbers
• Bank account details (for deposits and withdrawals)
• Transaction history — deposits, withdrawals, and betting activity

2.3 Technical Information

• IP address and device type
• Browser and operating system information
• Site access times and session information
• Browsing behaviour collected via cookies and log files

2.4 Gameplay and Betting Information

• Betting history, preferred games, and betting patterns
• Win/loss records and account balance changes
• Bonus and promotion usage history

How Information Is Collected

bet 1111 collects user information in the following ways:

3.1 Information Provided Directly

Information you provide yourself during account registration, identity verification, deposit or withdrawal requests, contact with the support team, and promotion claims.

3.2 Automatically Collected Information

Information about your device and browsing activity is automatically collected through cookies, web beacons, and similar technologies while you browse the site.

3.3 Through Third Parties

Verifiable information may be collected from identity verification service providers, payment processors, and fraud prevention agencies as needed.

Purpose of Using Information

bet 1111 uses collected information for the following purposes:

4.1 Account Management

Your information is used to complete the registration process, confirm identity verification, maintain login security, and correctly process all transactions on your account.

4.2 Payment Processing

Financial information is used to correctly process deposit and withdrawal requests via bKash, Nagad, Rocket, and bank transfer, and to prevent financial fraud.

4.3 Customer Support

Information is used to resolve your issues via 24/7 live chat and email, provide assistance with account matters, and deliver promotional benefits.

4.4 Security and Fraud Prevention

Information is used to detect unauthorised account access, multiple account creation, or any form of fraudulent activity, and to maintain platform security.

4.5 Responsible Gaming

Gameplay data is analysed to identify potentially risky behaviour, and where needed, responsible gaming support and tools are made available to users.

4.6 Service Improvement

User preferences and behaviour are analysed to improve bet 1111's services, game selection, and overall experience.

Sharing Information with Third Parties

bet 1111 may share information with third parties only in the following limited circumstances and under strict conditions:

5.1 Payment Service Providers

Necessary financial information is shared with bKash, Nagad, Rocket, and associated banking institutions to complete deposit and withdrawal transactions. These institutions follow their own privacy policies.

5.2 Identity Verification Services

Limited identity information may be shared with trusted third-party identity verification agencies as part of the account verification process.

5.3 Legal Obligations

Information may need to be provided to authorities in order to comply with court orders, government directives, or applicable law. In such cases, bet 1111 provides only the minimum information required.

5.4 Technology Partners

Game software providers such as Pragmatic Play, PG Soft, JILI, Evolution, and similar organisations may process the technical information needed to operate gameplay. However, they do not receive personally identifiable information.

5.5 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the relevant parties. Users will be notified in advance of such changes.

Data Storage and Security

6.1 Security Measures

bet 1111 uses industry-standard SSL encryption technology to protect your information. All data transmissions are end-to-end encrypted, and financial information is stored with an additional layer of protection.

6.2 Data Retention Period

All information is retained while the account is active. Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory requirements.

6.3 Access Controls

Only authorised staff may access user information, and only within the scope of their required duties. All access is logged and reviewed regularly.

6.4 Data Breach Situations

If a data breach occurs and it materially affects your rights, bet 1111 will notify the relevant users as quickly as possible.

Cookies and Tracking Technologies

bet 1111 uses cookies and similar technologies to ensure the site functions correctly and to improve the user experience.

7.1 Essential Cookies

These cookies are necessary for maintaining login sessions, security verification, and the basic functionality of the site. They cannot be disabled, as the service will not work correctly without them.

7.2 Functional Cookies

These cookies are used to remember your preferred language, betting type, and interface settings, keeping your experience personalised each time you log in.

7.3 Analytics Cookies

These cookies help improve the quality of the service by analysing the number of users on various pages, session lengths, and the most frequently used features.

7.4 Cookie Controls

You can change your cookie preferences at any time through your browser settings. However, disabling essential cookies may affect some site functionality.

Your Rights

bet 1111 users have the following rights regarding their personal information:

8.1 Right to Access Information

If you want to know what information bet 1111 holds about you, you can contact our support team. This request can be made via 24/7 live chat or email.

8.2 Right to Correct Information

If your account contains incorrect or outdated information, you can request that it be corrected. Changing identity information may require an additional verification process.

8.3 Right to Request Deletion

After closing your account, you can request that certain information be deleted. However, some information may need to be retained for a specified period due to legal and financial obligations.

8.4 Right to Object to Processing

You can object to your information being used for marketing or analytical purposes. However, processing of information necessary for service delivery and financial transactions will continue.

8.5 How to Exercise Your Rights

To exercise any of the rights above, contact the bet 1111 support team. Requests are generally responded to within a reasonable time of receipt.

Privacy of Minors

All services on bet 1111 are strictly for individuals aged 21 or above. We do not knowingly collect or process personal information from any minor.

An age verification step is in place during the registration process. If a user opens an account by providing a false age and this is identified during identity verification, that account is immediately closed and the associated information is deleted.

If a parent or guardian suspects that a minor has accidentally used the service, they can notify our support team directly. bet 1111 treats such matters with the utmost seriousness.

Policy Changes

bet 1111 reserves the right to amend and update this privacy policy as needed. The method of notifying users is determined by the nature of the change:

• Active users will be notified of important changes via email or notifications within the platform.
• For minor changes, the "Last Updated" date at the top of this page will be updated.
• Continued use of the site after a revised policy is published will be considered acceptance of the new policy.

We recommend reviewing this page regularly. To learn more about bet 1111's services and to get a full picture of our relationship with you, visit the About Us page.

Contact

If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact bet 1111's support team:

For answers to common questions, visit our FAQ section, which covers many general topics including privacy in detail.