bet 1111 Terms and Conditions

1 General Provisions and Eligibility

These terms and conditions ("Terms") apply to the use of the bet 1111 platform and all its services. By accessing this site or creating an account, you agree to abide by all the terms set out below. If you do not accept these terms, you will lose the right to use the services.

bet 1111 reserves the right to amend these terms at any time. Updated terms take effect from the moment they are published. You are therefore advised to review this page regularly.

1.1 Scope of Application

These terms apply equally to bet 1111's website, mobile application and any other digital channel through which services are provided. All services, including casino games, sports betting and live casino, are subject to these terms.

2 Account Registration and User Eligibility

To open an account on bet 1111, you must meet the following requirements:

• You must be at least 21 years of age. Creating an account on behalf of anyone under 21 is strictly prohibited.
• All information provided at registration must be true, accurate and up to date.
• Each person may operate only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and deposited funds may be forfeited.
• You may not create an account in someone else's name or using another person's identity.
• Employees or members of their immediate family may not create an account.

2.1 Identity Verification (KYC)

bet 1111 reserves the right to verify a user's identity at any time as required. A national ID card, passport or other government-issued document may be requested. If identity cannot be verified satisfactorily, withdrawals may be held or the account suspended.

2.2 Account Security

You are solely responsible for keeping your account login details secure. You should not share your password with anyone. If you suspect unauthorised access to your account, you should notify the support team immediately.

3 Deposit and Withdrawal Policy

The following specific rules apply to all financial transactions on bet 1111.

3.1 Deposits

The minimum deposit amount is ৳300. Accepted payment methods are: bKash, Nagad, Rocket and bank transfer (Sonali Bank, Dutch-Bangla Bank and other scheduled banks). You must use a payment source registered in your own name — deposits from third-party accounts are not accepted.

3.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal methods mirror deposit methods: bKash, Nagad, Rocket and bank transfer. Under normal circumstances, withdrawals are processed within 10–45 minutes. Delays may occur due to identity verification or other reasons.

To make a withdrawal, all active wagering requirements on the account must be met. Principal funds cannot be withdrawn until the wagering requirements of any active bonus have been completed.

3.3 Suspicious Transactions

In the case of unusual or suspicious transactions, bet 1111 reserves the right to hold the transaction and conduct an investigation. If involvement in money laundering or fraudulent activity is found, the account will be permanently closed.

4 Bonus and Promotion Terms

bet 1111 offers various bonuses and promotional offers. Each bonus has specific terms that are detailed on the relevant promotion page.

4.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 adds ৳1,200 in bonus funds, bringing the total balance to ৳2,200 — however, winnings from that bonus can only be withdrawn after completing a wagering requirement of 25 times the bonus, i.e. ৳30,000.

4.2 General Bonus Terms

• A bonus may be claimed only once and is not transferable.
• If you withdraw from your account before the bonus wagering requirements are met, the bonus will be forfeited.
• bet 1111 reserves the right to modify or cancel any bonus offer at any time.
• Claiming a bonus through fraudulent means will result in the account being closed.
• Each bonus has a set validity period; any unused bonus will be considered void once that period expires.

4.3 Weekly and Other Promotions

Detailed terms for all promotions — including weekly redeposit offers, slots festivals, cricket season bonuses, birthday gifts and referral rewards — are listed on the promotions page and are also considered part of these terms and conditions.

5 Betting and Gaming Rules

5.1 Placing and Cancelling Bets

A confirmed bet generally cannot be changed. In the event of a technical error or unavoidable circumstances, bet 1111 reserves the right to cancel or amend a bet. In such cases, the stake is normally returned to the account.

5.2 Minimum and Maximum Bet Limits

Separate bet limits apply to each game and market. These limits can be seen on the game or market's own page. bet 1111 reserves the right to change these limits without notice under special circumstances.

5.3 Multi-Bets and Combination Bets

For a multi-bet, all selections must be correct to win the entire bet. If any one selection is wrong, the entire bet is lost. This type of bet carries significantly higher risk.

5.4 Technical Errors

If a software or network issue causes inconsistencies in game results, bet 1111 may declare that game round or bet void. bet 1111 reserves the right to correct any incorrect odds or payouts displayed due to a technical error.

6 VIP Program and Cashback

bet 1111's VIP program has three tiers: Bronze, Silver and Gold. The weekly cashback rate differs at each tier — Bronze members receive up to 0.3%, Silver members up to 0.5% and Gold members up to 0.8% in weekly cashback.

Cashback is calculated from the total net loss for the week, i.e. total amount wagered minus total winnings. For example: a Silver member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.5% = ৳100 in cashback.

• VIP tier is determined automatically based on continued play activity.
• The timing of cashback payments is at bet 1111's discretion.
• VIP benefits cannot be transferred to cash.
• bet 1111 may change the terms of the VIP program at any time.

7 Prohibited Activities and Grounds for Account Closure

Involvement in any of the following activities will result in the account being suspended or permanently closed and deposited funds may be forfeited:

• Creating an account using a false identity or forged documents.
• Operating multiple accounts or using another person's account.
• Exploiting the bonus system in a fraudulent manner.
• Using the platform for money laundering or any illegal activity.
• Using technical errors or bugs to gain an unfair advantage.
• Harassing other users or bet 1111 staff.
• Using any software or bot to place automated bets.

8 Responsible Gambling Commitment

bet 1111 takes responsible gaming very seriously. All users are advised to play within their means. Remember, gambling is a form of entertainment — not a source of income.

bet 1111 provides various tools to help keep gambling in check, such as setting deposit limits, voluntary breaks and temporary account suspension. You can read the Responsible Gaming Guidelines to learn more about these tools.

• Never place bets with borrowed money.
• Avoid placing consecutive bets in an attempt to recover losses.
• If you are concerned about your gambling, please inform the support team.

9 Privacy and Data Protection

How users' personal data is collected, stored and used is detailed in bet 1111's separate Privacy Policy. That document is also part of these terms. By using the platform, you are also giving your consent to the Privacy Policy.

bet 1111 uses SSL encryption technology to keep users' financial and personal data secure. Personal data is not shared with third parties, except where required by law.

10 Customer Support and Complaint Resolution

bet 1111's customer support team is available seven days a week, twenty-four hours a day to assist in both Bengali and English. You can get in touch via live chat or email.

10.1 Complaint Submission Process

If you have a complaint, first contact the support team directly. Common issues can be resolved through live chat. For more complex matters, write in detail by email and attach any relevant screenshots or information.

10.2 Resolution Timeframe

Simple complaints are resolved as quickly as possible. Complex cases may require additional investigation. You can also check our Frequently Asked Questions (FAQ) page for answers to common queries.

11 Limitation of Liability

bet 1111 is not liable for:

• Loss caused by internet disconnection or technical issues on the part of third parties.
• Financial loss resulting from a user's own negligence or provision of incorrect information.
• Any issues arising from sharing account details with a third party.
• Service disruption due to force majeure events such as natural disasters, war or government directives.

Under no circumstances will bet 1111's liability exceed the amount deposited by the user in that specific transaction.

12 Copyright and Intellectual Property

The bet 1111 website, application and all content published on them — logos, graphics, text, software — are protected under bet 1111's intellectual property rights. Any use of this content for commercial purposes or without permission is prohibited.

Users may use the platform for personal and non-commercial purposes. Prior written permission must be obtained before republishing, distributing or modifying any content.

13 Breach of Terms and Consequences

If any part of these terms is breached, bet 1111 may immediately take any of the following actions:

• Temporarily suspend the account.
• Permanently close the account.
• Forfeit any bonus funds or winnings derived from bonuses held in the account.
• In cases of fraud, hold all deposited funds and pursue legal action.

bet 1111 reserves the right to close any account for any reason at its discretion; however, legitimate deposited funds (excluding bonuses) will be returned.

14 Applicable Law and Jurisdiction

Any dispute arising from these terms will first be addressed through negotiation. Both parties will make every effort to reach a mutual agreement on any matter relating to the interpretation and application of these terms.

If any clause of these terms is found to be legally unenforceable, the remaining clauses will continue in full force.

15 Changes to Terms and Contact

bet 1111 may amend these terms at any time. For significant changes, users will be notified via their registered email or through a notice on the platform. Continuing to use the service after any changes will be taken as acceptance of the new terms.

If you have any questions about these terms, please contact bet 1111's support team via live chat or email. You can learn more about bet 1111 and its goals on our About Us page.

Support Email: [email protected]